Would highly recommend to those looking for a used vehicle at a fair price. They had representatives for Spanish speaking customers and I believe one of the sales people I met was Slavic, so I bet they could accommodate almost anyone.
The final thing I want to mention : I was standing out front for a long time during this whole process, and what I saw was that this dealership is a good place for people whom English might not be there first language.
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This was also a big plus because I did not feel like I was being handed off to some finance sleezeball, instead Brian and I had already developed a certain amount of rapport and trust through the inspection and test drive process.
Brian was both my sales guy AND the guy that ran through my financing with me. I had already completely walked away from 1 sale after the financing negotiations got hostile, so to have this level of meeting me on the same level, treating me like an equal really stood out to me. I can not emphasize enough how different that experience was to the other places I had been to. He was not pushing a sale onto me, we were working it out together. The e-Commerce Sales Associate interacts with hundreds of customers online, over the phone and in person to help guide their vehicle purchase in our no-haggle sales environment. I don't know whether it was because I showed up with a notebook, or because he just read me correctly or what, but he let the car do all of the talking, he answered every question I could possibly ask, and was up front about the entire process when I inquired about a trade in.Īt no point in the entire process did I ever feel any pressure, any manipulation, or any rapid fire double speak questions trying to get a feel for my budget. AutoNation Honda OHare Elk Grove Village, IL.
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Brian was my sales guy, and let me tell you, this guy knows how to make the entire process completely stress free. I showed up 15 minutes later and they had already pulled the car out front, ready to go for review and a test drive. I called them around 9:45am and told them I was coming to check out the car. I stumbled on the M&S website at 7am, found a really nice Honda at a really nice price. I had almost an entire small notebook worth of notes on every car I had seen so far, but I was getting really tired of the whole process and I was ready to just call the whole vehicle search off. I had already been to 4 other local dealerships, Mostly the big brands.
This post might get a bit long, so be warned about that. M&S Auto is a fantastic place to pick up a used vehicle.
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